Michelle Beeson

Analyst
Forrester Research

Michelle serves eBusiness & Channel Strategy Professionals. Her research covers eCommerce in Europe, with a particular focus in the retail industry. Her current areas of research include European eCommerce trends and forecasting, multichannel retail, and the impact of changing consumer behavior on the retail industry in Europe.

Check out the incredible speaker line-up to see who will be joining Michelle.

Download The Latest Agenda

7th October - Unleashing profitability in e-commerce operations

Friday, July 10th, 2015

09:00 Chair’s Welcome Address: The impact of changing consumer behaviour on omni-channel fulfilment

09:10 PANEL DISCUSSION: How can operations drive sales and maximise profitability?

Panellists will put forward their thoughts on implementation and execution strategies. Take away different approaches to key challenges from your fellow industry peers and ask the experts what they think!

Discussion points:

How to unleash profitability through efficient operational processes
Understanding how logistics management is an essential part of building a reputable brand image
Why supply chain needs to be integrated as a core part of the business to drive profitability and growth
How to generate value from your delivery strategies – what are the sources of value to unearth?

15:20 eTail Delivery 2015 – un-conference wrap up

Joined by:

Calum Lewis, Supply Chain Operations Director, UK&I, Lego
Craig Wheeler, Operations Director, FeelUnique.com
Stephen Richards, Director of Business Expansion, AO