Lluis Martinez-Ribes

Associate Professor (Marketing & Retail innovation)
ESADE Business School

Lluis is a marketing and retail consultant and Professor of Marketing & Retail Innovation at Esade Business School. His approach to management is inspired by and centered in customers. His aim is to transform businesses so that they give a better quality of life to customers and also remain competitive and profitable. He's been a speaker at a number of international conferences, such as the Neuromarketing World Forum in Barcelona, March 2015. He is also an active writer of marketing posts on his blog: martinez-ribes.com and on LinkedIn. He has been a consultant for companies covering 25 countries including AbbVie, Asics, Bayer, Coca-Cola, Desigural, Zara, Ikea and Nestlé, to name a few.

Check out the incredible speaker line-up to see who will be joining Lluis.

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7th October - Unleashing profitability in e-commerce operations

Friday, July 10th, 2015

14:20 Understanding the psyche of the “always connected” shopper – inspire your demand driven supply chain

Don’t miss this innovative session and learn from a marketing and retail expert and Professor, who will detail the values of neuro-marketing: shaping purchasing experiences to please the human brain. An expert of the Future Forum Think Tank which explores hot topics and trends in the medium term, Lluis will divulge how neuroscience when applied to retail operations can help retailers give a better overall experience to customers, be competitive and profitable.

Keeping up with your omni-channel customers: understand what influences buying habits, spending trends and delivery preferences
Utilising your online presence to communicate with consumers more effectively
Beyond omni-channel: reengineering the retail purchasing process to differentiate customer experience